Refund Policy

1. Return Eligibility

You may request a refund within the period specified at the time of purchase. Products must be returned unused and in original packaging where applicable.

2. How to Request a Refund

Contact us at contact@thodmarenlox.world with your order details and reason for the refund request.

3. Processing

Refunds are processed in accordance with our internal procedures. Approved refunds will be credited to your original payment method within the timeframe applicable to your payment provider.

4. Exclusions

We may refuse refunds for products that have been opened, used, or damaged by the customer. Terms may vary for promotional offers.

5. Contact

For questions: contact@thodmarenlox.world. Address: 3/123 Carlton Gore Road, Newmarket, Auckland 1023, New Zealand.

6. Applicable Law

This policy is governed by the laws of New Zealand, including the Consumer Guarantees Act 1993 where applicable.